Privacy Policy

When you fill out a form, book a consultation call, or interact with our website, we may collect the following types of information:

• Contact details — your full name, email address, and phone number.
• Business details — company name, monthly revenue range, trade type, and the services you're interested in.
• Calendar & booking data — the date and time you select for a consultation, plus any notes you provide.
• Usage data — pages visited, referring links, and basic device or browser information collected through standard analytics.

We use the information we collect to:

• Schedule and confirm your free consultation call.
• Respond to your inquiry and provide the services you requested.
• Send non-marketing text messages about your consultation and service inquiry, where you have consented.
• Send marketing and promotional messages, including special offers and updates, only when you have separately consented to receive them.
• Improve our website, services, and overall client experience.
• Comply with applicable legal obligations.

By checking the consent boxes on our forms, you agree to receive text messages from Northern Crest Marketing. There are two separate types of consent:

• Non-marketing messages — messages about your consultation call and service inquiry. Message frequency varies, and message & data rates may apply. Text HELP for assistance or reply STOP to opt out.
• Marketing & promotional messages — special offers, discounts, new product updates, and similar content sent to the phone number you provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance or reply STOP to opt out.

You may withdraw your consent and opt out of these messages at any time by replying STOP to any message or by contacting us using the details below.

We do not sell your personal information. We may share your information with trusted service providers who help us operate our business — such as our booking calendar, CRM, and analytics platforms — solely to deliver the services you requested. These providers are obligated to keep your information confidential and are not permitted to use it for any other purpose.

We may also disclose information when required by law or to protect our rights, clients, or the public.

We take reasonable measures to protect your personal information using administrative, technical, and organizational safeguards. However, no method of transmission over the internet or electronic storage is ever 100% secure, and we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information at any time by contacting us.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Withdraw consent for SMS text messages.

To exercise any of these rights, please contact us using the details below.

Our services are intended exclusively for business owners and contractors. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Northern Crest Marketing
• Email: privacy@northerncrest.net
• Website: northerncrest.consulting